We’ve come to learn that the single determining factor for the success of any project is the relationship between ourselves and our client. We want to be working on projects that succeed and have an impact
, so we choose clients carefully.
Most important to us is that a client is genuinely excited and personally invested in the work they’re bringing us. We want our work to be meaningful to you and your users. Your enthusiasm is extremely motivating to us and encourages our very best work. I wish I could emphasize this harder.
This is partly because engaged and responsive clients make a big difference in keeping the momentum moving forward on a project. It’s all too common that the email-waiting game saps a project of its energy before anyone realises what happened (we’re happy to chat by phone, but work best via email).
We also prefer to work with as much freedom as possible. We want to get at the core of what’s important to you in a given project and be able to address that in anyway we can. It’s especially important to us to have control over technical aspects of a project like servers, software, etc. when possible.